Hi there,

I’m Vivian, a Product Designer leading both the growth and billing teams at SurveyMonkey. I’m an advocate for the user experience while strategizing and ideating for business growth.  I lean heavily into data, running over 100 experiments in 3 years, additionally conducting user research to uncover user pain points and identify opportunities for growth. 

 

I am most passionate about designing holistically and crafting beautiful experiences. I love mapping the user journey and discovering where there are breaks in the experience to apply creative solutions.  I believe in a culture of collaboration and growing from others. 

 

Previously I worked at a design agency, as a UX and Visual Designer with heavy emphasis on mobile design. I worked with multiple clients to improve their product and help them build their vision from the ground up. Additionally I worked as a freelance designer, self-initiating work and managing projects from beginning to end.

 

My experience has made me an effective design partner. I strategize with the business in mind, using data to shape design and guide decisions. I effectively communicate with multiple teams and disciplines to align goals and ideas and I’m always looking to improve processes. 

If you’d like to learn more about my work and experience please download my résumé. I’d love to learn about your company and how I can help!